Network Studio Help
Need help signing in, editing your free digital profile or finding your Network Studio?
Open Network Studio →
NETWORK USA
CUSTOMER CARE ONLINE
24/7 CUSTOMER CARE
REAL SUPPORT
We’re here to keep your Network connected.
Need help with your digital profile, Tap Card, account, order or updates? Send us a message and our Network USA support team will help point you in the right direction.
✓ Account help
✓ Tap Card support
✓ Profile updates
NETWORK SUPPORT DESK
LIVE
How can we help?
Select the area you need help with below or send us a message directly.
FREE
Profile Help
LIFETIME
Tap Updates
USA
Support Team
Physical Card Support
Questions about programming, your tap destination, logo setup or an existing Network Tap Card?
Get Tap Card Help →Message Customer Care
Send your question directly to the Network USA support inbox and include as much detail as possible.
networktapcard@gmail.com →Help Center
Review the most common questions about profiles, Tap Cards, updates, accounts and orders.
View FAQs →
SEND A MESSAGE
Tell us what you need.
Complete the form and give us the details. For an existing Tap Card or order, include the email address used at checkout so we can assist you faster.
Describe the issue
Tell us exactly what you need help with.
Include account details
Use the email connected to your Network account or order.
We’ll review your request
Our team will respond as quickly as possible.
Network USA Customer Care
Support for your digital profile, physical Tap Card and customer account.
QUICK ANSWERS
Frequently asked questions.
Fast answers to the things Network customers ask us most.
Is my digital business profile really free? +
Yes. Network USA provides a free digital business profile that you can build and manage through Network Studio.
Can I update where my Network Tap Card sends people? +
Yes. Network Tap Cards are designed so your destination can be updated without replacing the physical card.
Where do I edit my business information? +
Sign in to your customer account and open Network Studio. That is where your Network digital profile and business information are managed.
What if my logo has a solid background? +
You can still send it. For custom Logo Tap Card orders, we review the submitted logo artwork and prepare it for print quality before production.
My card is not tapping. What should I do? +
Try the card near the NFC reading area of another compatible phone. If the issue continues, send us a support request with your order information so we can help troubleshoot it.
How do I contact Network USA directly? +
Email networktapcard@gmail.com or use the support form on this page.